EPIC Educator, ITS Clinical Systems Operations
North Mississippi Health Services
Operations
Tupelo, MS, USA
Posted on Jun 8, 2026
- At North Mississippi Health Services, we believe in connecting you to a career that challenges you, engages your mind and inspires you to be the “you” you always wanted to be. We also believe in celebrating everything that makes you uniquely you – your talents, your perspectives and your passions – and connecting you with others to create a supportive and innovative team that aspires and achieves together. Most of all, we believe in helping you leverage and connect your personal passion with a much greater purpose. We’re committed to helping our team of over 7,000 unique individuals discover what connects you to our mission, vision and ultimate “why” – our patients.
Job Functions
- Provides classroom training to end users of assigned applications
- Serve as a content expert for creating and providing training for the Epic application
- Gain or have already achieved from Epic certification in the appropriate application
- Build, test and maintain the training technical environment in cooperation with Epic and LMH analysts
- Create and maintain training materials including the curriculum, user guides, lesson plans, and presentations
- Train and credential additional classroom trainers if needed
- Maintain policy and procedure documentation for your application
- Coordinate for your application all post-live training, including new updates and hires and ongoing optimization
- Work with Training Manager and Team Leads
- Develop Super Users through training and creation of tools to help the Super Users support their peers.
- Receive MST Certification and be able to build training patients in the MST environment with direction and guidance.
Education
- Bachelor's Degree
- Associate's Degree
- High School Diploma or GED Equivalent
- EPIC - EPIC Certification
- 1-3 years
- Less than 1 year
Knowledge Skills and Abilities
- Strong verbal communication and public speaking skills
- Strong interpersonal skills with the ability to build rapport easily
- A willingness to learn and become proficient regarding the application(s) assigned to teach
- Have the ability to adapt to change
- Comfort with technology and ability to learn new applications quickly
- Relevant health care IT or Clinical experience. Previous teaching/training and project management is a plus
- Solid comprehension of clinical workflows and ability to work with clinical staff to train them on those workflows
- Exceptional interpersonal, presentation and communication skills required to interact effectively with all levels of the organization and external contacts
- Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint
- Experience with providing education to adult learners
- Ability to identify opportunities for additional education and advancement of end user system utilization
- Experience with providing computer-based learning is a plus
- Must have strong communication skills, written and verbal
- Knowledge of health care operations
Benefits
Continuing Education 403B Retirement Plan with Employer Match Contributions Pet, Identity Theft and Legal Services Insurance Wellness Programs and Incentives Referral Bonuses Employee Assistance Program Medical Benefits Dental Benefits Vision Benefits License + Certification Reimbursement Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance Employee Discount Program Other:
- Early Access to Earned Wages
- Tuition Assistance
- Relocation Assistance
- Paid Time Away
- Special Employee Rates at NMMC Wellness Centers

