Representative-Patient
North Mississippi Health Services
Tupelo, MS, USA
Posted on Jun 8, 2026
Coordinates
- Effectively and efficiently coordinates care to family members by monitoring and evaluating interdisciplinary care Orients/Educates:
- Orients and educates patients/family members/visitors to the Critical Care waiting area, policies, and procedures Customer Service/Customer Relations:
- Greets individuals in a positive and caring manner
- Effectively and efficiently relay the needs and concerns of patient’s family members/visitors to staff
- Provides emotional support to family members as needed
- Receive requests and provides general information to patient/family member as requested
- Assists in the resolutions of patient/family member issues/problems
- Assists family with grieving processes and procedures Communication:
- Promotes effective communication amongst care team, treating clinicians, patients, family members, etc. Liaison:
- Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction Inventory:
- Assesses and maintains waiting room supplies in a cost-effective manner
- Complies with budgetary guidelines Regulation :
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues Requirements:
- High School Diploma or equivalent, required; Associates Degree, preferred
- Minimum of 2 years experience in a clinical setting; preferred
- Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
- Demonstrated decision-making and problem-solving skills; required
- Excellent organizational and communication (written and verbal) skills; required
- Excellent human relations skills; required
- Excellent interpersonal skills; required
- Working knowledge of the development of adolescent, adult, and geriatric patients; required