Ambassador
Customer Service
Tupelo, MS, USA
Posted on Jul 30, 2026
Posting Description
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Job Summary
The Ambassador at North Mississippi Health Services is responsible for managing and optimizing patient and visitor transport, including wheelchairs, stretchers, and other means of transport. This role collaborates with the Shift Supervisor and serves a vital patient-facing role, utilizing strong communication and organization skills to engage with a diverse array of people, document and track all requests for transport service, and monitor transport equipment to ensure smooth and timely transportation.
Job Functions
Transportation Management:
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Job Summary
The Ambassador at North Mississippi Health Services is responsible for managing and optimizing patient and visitor transport, including wheelchairs, stretchers, and other means of transport. This role collaborates with the Shift Supervisor and serves a vital patient-facing role, utilizing strong communication and organization skills to engage with a diverse array of people, document and track all requests for transport service, and monitor transport equipment to ensure smooth and timely transportation.
Job Functions
Transportation Management:
- Receives and transports patients/visitors in a safe and timely manner to their designated site.
- Seeks opportunities to reduce waste and streamline processes to aid in safe and timely movement of patients within the organization.
- Adheres to all policies and procedures for patient transport and uses proper body mechanics during transport.
- Possesses working knowledge of electronic tracking system, paging system, phone system and logging in and out of patient transport assignments.
- Assess the transportation needs of the patient.
- Performs duties assigned to meet personal needs and comfort of patients.
- Assist with the transport of patients requiring oxygen and IV therapy.
- Ensure the safe and proper handling of oxygen tanks and IV equipment during transport.
- Monitor patients’ conditions during transport and report any changes to the nursing staff.
- Provide comfort and reassurance to patients during transport.
- Documents all requests for transport service in order to provide an accurate and timely tracking system.
- Possesses knowledge of electronic tracking system and Safety Solutions.
- Maintains wheelchairs, stretchers, etc., in a clean and sanitary condition as well as proper working order.