EPIC Educator, ITS Clinical Systems Operations

North Mississippi Health Services
North Mississippi Health Services

Operations

Tupelo, MS, USA

Posted on Aug 1, 2026
Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

At North Mississippi Health Services, we believe in connecting you to a career that challenges you, engages your mind and inspires you to be the “you” you always wanted to be. We also believe in celebrating everything that makes you uniquely you – your talents, your perspectives and your passions – and connecting you with others to create a supportive and innovative team that aspires and achieves together. Most of all, we believe in helping you leverage and connect your personal passion with a much greater purpose. We’re committed to helping our team of over 7,000 unique individuals discover what connects you to our mission, vision and ultimate “why” – our patients.

With seven hospitals, more than 60 clinics, four long-term care facilities, state-of-the-art women’s and behavioral health facilities and multiple outpatient care centers, we have a variety of career opportunities waiting for you.

Job Summary

In this role the successful candidate will be an individual that possesses a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare. The Epic Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their applications. The Epic Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.

Job Functions

  • Provides classroom training to end users of assigned applications
  • Serve as a content expert for creating and providing training for the Epic application
  • Gain or have already achieved from Epic certification in the appropriate application
  • Build, test and maintain the training technical environment in cooperation with Epic and LMH analysts
  • Create and maintain training materials including the curriculum, user guides, lesson plans, and presentations
  • Train and credential additional classroom trainers if needed
  • Maintain policy and procedure documentation for your application
  • Coordinate for your application all post-live training, including new updates and hires and ongoing optimization
  • Work with Training Manager and Team Leads
  • Develop Super Users through training and creation of tools to help the Super Users support their peers.
  • Receive MST Certification and be able to build training patients in the MST environment with direction and guidance.