Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Coordinates

• Effectively and efficiently coordinates care to family members by monitoring and evaluating interdisciplinary care Orients/Educates:
• Orients and educates patients/family members/visitors to the Critical Care waiting area, policies, and procedures Customer Service/Customer Relations:
• Greets individuals in a positive and caring manner
• Effectively and efficiently relay the needs and concerns of patient’s family members/visitors to staff
• Provides emotional support to family members as needed
• Receive requests and provides general information to patient/family member as requested
• Assists in the resolutions of patient/family member issues/problems
• Assists family with grieving processes and procedures Communication:
• Promotes effective communication amongst care team, treating clinicians, patients, family members, etc. Liaison:
• Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction Inventory:
• Assesses and maintains waiting room supplies in a cost-effective manner
• Complies with budgetary guidelines Regulation:
• Adheres to NMHS/NMMC Policies/Procedures/Guidelines
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues